Sheryl Canter

Posts tagged ‘Bluetooth’

Bluetooth Mouse Losing Connection No More!

Microsoft Bluetooth Notebook Mouse 5000

Microsoft Bluetooth Notebook Mouse 5000

I have a Microsoft Bluetooth Notebook Mouse 5000 that I bought when I bought my new Thinkpad with built-in Bluetooth. At the time I was running 64-bit Vista and all was well. Then I upgraded to 64-bit Windows 7, and suddenly the mouse started constantly losing connection.

There was no detectable pattern. It would work fine for a while, and then start disconnecting all the time for no apparently reason. Sometimes it would not wake up after sleeping, but sometimes it would quit while I was using it. At first I got it going again by removing the mouse from the list of Bluetooth devices and then adding it back in. That took too much time. Then, by accident, I discovered that I could wake it up by opening my Bluetooth settings and toggling the checkbox “Allow Bluetooth devices to find this computer”. If it was off I’d turn it on, if it was on I’d turn it off. That was faster, but still a pain.

I searched the internet and found many similar complaints, but no solutions. Several sites suggested upgrading your Bluetooth drivers. There’s no new driver for the Microsoft mouse, but I updated the Thinkpad Bluetooth drivers. No joy. Then the other day the mouse started quitting on me every few minutes and in desperation I searched again. This time I found the answer. There are two separate settings that need to be changed.

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